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in MIS. In addition, user manuals should be available and provide the following information:

A brief description of the application or system. Input instructions, including collection points and times to send updated information. Balancing and reconciliation procedures. A complete listing of output reports, including samples.

Depending on the size and complexity of its MIS system, an institution may need to use different manuals for different users such as first-level users, unit managers, and programmers.

MIS Reviews

By its very nature, management information is designed to meet the unique needs of individual institutions. As a result, MIS requirements will vary depending on the size and complexity of the operations. For example, systems suitable for community sized institutions will not necessarily be adequate for larger institutions. However, basic information needs or requirements are similar in all financial institutions regardless of size. The complexity of the operations and/or activities, together with institution size, point to the need for MIS of varying degrees of complexity to support the decision-making processes. Examiners should base MIS reviews on an evaluation of whether the system(s) provide management and directors with the information necessary to guide operations, support timely decision making, and help management monitor progress toward reaching institutional goals and objectives. Although examiners should encourage management to develop sound information systems, they also should be reasonable in their expectations about what constitutes suitable MIS.

Examiner MIS reviews are normally focused on a specific area of activity, on a clearly identifiable departmental or functional basis, or as a part of the activity being examined within a larger department.

During the examination, the MIS review should occur at both a macro (big picture) level and also at the micro (functional/product oriented view of the business) level. The examiner-in-charge of the MIS-review program should look at the useability and effectiveness of the corporate-wide MIS structure. The examiner should also collect MIS related observations and information from the examiners-in-charge of the other areas under review. It would be very difficult for one examiner to attempt to perform a detailed MIS review for all of an organization's functional and operational areas of activity. It is practical and reasonable, however, to have this lead examiner coordinate and consolidate the MIS reviews from the other examination areas. The MIS related feedback received from other area examiners provides important and practical input to the MIS review examiner. The consolidation, coordination, and analysis of this MIS feedback can be used to reach supportable macro-level conclusions and recommendations for corporate-wide MIS activities.

MIS reviews in the functional or product review areas generally should be performed by an examiner who is considered to be a subject matter expert (SME) in the area of activities or operations that are being supported by the MIS systems or processes under review. The SME must have a thorough and complete understanding of the baseline "business" supported by the MIS system(s) under review. A solid understanding of the business is fundamental to the completion of a meaningful MIS review. The decision regarding the overall quality and effectiveness of MIS generally should be made by the SME for the area under review. The SME for each area where MIS is under review must subsequently communicate MIS related findings, conclusions, and opinions to the examiner charged with the responsibility for the complete MIS review work program at that examination. This is clearly a collaborative effort among area SMEs and the examiner charged with the responsibility for this area of review.

The examiner coordinating the overall MIS review program should be a commercial examiner with broad experience and understanding which covers many areas of organizational operations and activity. Alternatively, a bank information systems (BIS) examiner could serve in this capacity. BIS examiners should be consulted whenever there are questions, issues, or concerns surrounding the use of information systems (IS) or electronic data processing (EDP) technology or the effectiveness of MIS-related internal controls in any automated area of the organization's activities.

When performing MIS reviews, examiners should use the guidelines in this booklet to determine if management has:

Identified the institution's specific information requirements. Examiners can focus on specific information needs related to issues such as asset quality, interest rate risk, regulatory reporting, and compliance. If possible, the MIS review should be concurrent with examinations of the commercial, consumer, fiduciary, and BIS activities. This would enhance interaction and communication among examiners. Established effective reporting mechanisms to guide decisions. This process includes reviewing controls that ensure that information is reliable, timely, accurate and confidential.

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Інформаційні управлінські системи

Основні положення

Інформаційна управлінська система (ІУС) – це система чи процес, що забезпечує необхідною для ефективного керування організацією інформацію. ІУС та інформація, яку вона генерує, вважаються головними складовими прийняття розсудливих та обміркованих управлінських рішень.

Важливість набуття послідовності в розвитку, використанні та перегляді ІУС-систем всередині організації повинна завжди розглядатись як управлінським персоналом банку, так й іншими експертами. ІУС повинна мати чітко виражену структуру керівних принципів, курсів чи інструкцій, стандартів та процедур організації, які виконуються в цілому закладі під час


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